Support

Online Learning

Learning Tools

Communication Essentials

Students:

On-line or remote learning requires the use of a computer, PC or Mac, with access to internet and a special software to be able to interact with your instructor.

It is also essential that the instructor and student are able to see and hear each other, therefore your computer system and the instructor's need to have a camera and a sound system.

Please follow these recommendations to achieve an optimal connection and an effective learning experience.

  • Computer with a screen of at least 15 inches (PC or Mac)
  • Stable Internet connection (WiFi or preferably Ethernet)
  • Built-in camera, microphone and speakers
  • Zoom application (download from zoom.us)
  • Headphones (optional)

Student Resources

  • Zoom application (Zoom Client):
  • Pricing:
    Free
  • Video tutorial : Join a meeting

FAQ's

Frequently Asked Questions
  • What languages do you teach?

    Most of our classes are related to the English language.


    We are constantly expanding our services to other languages such as Spanish, Korean, French and additional languages are being added.

  • How can I book a session?

    Our sessions can be booked by visiting our Pricing page (LINK) and selecting the session of your choice


    You can also go directly to our Booking page (LINK) and make your selection.

  • Do I need to purchase any materials?

    No. There is only one class that requires you to purchase a book but most of GALI's instructors provide the instruction and materials online.

  • What is the difference between single session and a pack?

    When you purchase a single session you get instruction for one time and that's it.


    A pack is a bundle of multiple sessions at a discounted price.

  • Can I request instruction for my specific needs?

    Yes, you can purchase a Personalized Curriculum session or pack and we'll prepare the material according to your request.

  • Do you offer any group classes?

    No. At this moment we do not offer group classes, we only provide one-on-one sessions for maximum benefit in your learning.

  • What type of payment do you require?

    You can use a credit card as an option provided in our Booking service page.


    If you have difficulty or need to pay in a different manner please contact our accounting department with your questions.

  • Who can I contact for technical issues?

    If you have problems with your computer or internet, you should contact your local service providers.


    If you are unable to connect during a session, please let your instructor know immediately about your problem and we'll provide an alternate connection or postpone the current session for a later date.

  • Do you offer refunds?

    We can only offer refunds to paid sessions that have not been provided yet.


    If you purchased a pack, the sessions that have been provided will be counted as regular priced sessions, and the remaining of the monies will be refunded within 5 to 10 days.

Teaching Tools

Essentials & Resources for Instructors

Instructors:GALI authorized and approved

Being able to communicate with GALI students is one of the most essential parts of our objectives, therefore we need to make sure the following technical aspects of instruction are functioning properly in order to offer the best possible learning experience to the GALI students.

Please make sure you are setup properly by following these recommendations, hence achieving an optimal connection and be able to offer the best possible learning experience to the students.

  • Class material ready (Provided or approved by GALI)
  • Get a FREE Zoom account (sign-up page)
  • Zoom application (download from zoom.us)
  • Familiarization with the Zoom app and its controls (watch the tutorial)
  • Computer with a screen of at least 15 inches (PC or Mac)
  • Stable Internet connection (WiFi or preferably Ethernet)
  • Built-in camera, microphone and speakers
  • Headphones (optional)

Instructor Resources

  • Zoom sign-up page (choose the Basic plan) :
  • Pricing:
    Free
  • Video tutorial : Zoom app controls
  • Video tutorial : Scheduling a session
  • Video tutorial : How to use the whiteboard
  • Other tutorials